Privacy Policy

This Privacy Policy outlines how Free Website Templates uses the information it collects on this website. In the course of this policy, "we" "our" and "us" refer to "Online Solution Matrix".

Protecting your privacy is important to us.
"Online Solution Matrix" is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide.

Your information will not be shared, rented or sold to any third party.
We use state-of-the-art security measures to protect your information from unauthorized users.

1. Notice
We will clearly inform you when information that personally identifies you ("personal information") is asked for and you will have the choice to provide it or not. In normal cases, Your information is only requested while you purchase any product or service, subscribe to product updates, newsletters or other online services.

2. Usage
We use your personal information for the following purposes:
To provide you information that will allow you receive the documents and as a method of Communication.
To automatically customize your documents with your information.
To alert you of software upgrades, updates or other services from Online Solution Matrix.

3. Consent
When you provide your personal information, you consent that it can be used for the above purposes and that Online Solution Matrix is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration.

4. Access to Your Information
You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply enter in the "Edit Auto-Fill Information" area of OnlineSolutionMatrix or request that we send you this information.

5. Security of Information
Online Solution Matrix is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.

We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

6. What We Do With the Information You Share
Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.

In very rare instances "Online Solution Matrix" may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Online Solution Matrix or the site; (b) protect and defend the rights or property of Online Solution Matrix and its family of websites and properties; and (c) act in urgent circumstances to protect the personal safety of users of Online Solution Matrix, its websites, or the public.

7. How To Opt-Out
In case we are delivering any notifications, We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

8. Does Online Solution Matrix's Privacy Policy Apply to Linked Websites?
Our Privacy Policy applies solely to information collected on our website or through the "Online Solution Matrix" software.

The Site contains links to web sites of third parties. Online Solution Matrix is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. "Online Solution Matrix" adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

"Online Solution Matrix" uses third-party advertising companies to serve our ads on the Site. These third-party advertising companies employ cookie and 1x1 pixel .gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites, but will not collect any information which can personally identify you or can be linked to you. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, and the IP address. This information can also be used for online preference marketing purposes.

If you want to prevent a third-party advertiser from collecting data, currently you may either visit each ad network's web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click here for the NAI gateway opt-out site.

This site will also allow you to review the third-party advertising companies' privacy policies.

9. Changes To This Policy
The contents of this statement may be altered at any time, at our discretion..

10. Enforcement Of Policy
Although all the policies are holisitically followed by team, but If for any reason you feel that we missed even closely to adhere with these principles, we will be grateful notify us and we will ensure to do the needful action towards our three core pillars viz. ethical, legal and moral.



Last updated June 10, 2016

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications. For Complete Refund Policy, Click here

Our Support Team will be happy to assist you and promises to deliver professional support in a timely manner. As a team, We appreciate and thank you for purchasing our products.

You just need to drop your concern using this link, Or email at support@onlinesolutionmatrix.com.

(P.S. Use clear subject line when writing email.)
Please give it 12-24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted at www.onlinesolutionmatrix.com/ within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions.


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